Privacy policy
Last updated
This policy explains what personal data [Company legal name] ("we") handles through this website, the PDF-SDK software development kit and its license server. Contact for privacy questions: [privacy email].
The SDK never sends us documents
PDF-SDK runs inside the apps that use it. The documents those apps open, edit, sign and save stay on the device — we never receive document content, file names, form values, signatures or private signing keys. See Security for how this works.
Online license checks
Apps with a standard license key make no network call to us at all. Apps with an online license confirm it with our license server from time to time. That request contains the license key, the app's identity (bundle identifier, package name or web origin) and the SDK version; like any web request it also comes from an IP address with a User-Agent and a language.
The license server keeps the license, app, SDK version and its answer; the language where it is sent; and for web apps the operating system, browser and device class read from the User-Agent. It never stores the key or the IP address — only a one-way hash of the address under a salt that changes every day, to count devices for that day. Individual requests are deleted after 35 days; daily totals are kept.
This website
- No analytics and no cookies. The site stores two preferences in your browser — see the cookie policy.
- No third-party scripts or fonts are loaded from other sites.
- Hosting. Our hosting provider, [hosting provider], processes technical request data (such as IP address and browser) to deliver the pages, under its own terms.
Forms
When you request a trial or contact sales, we receive what you enter: your name, work email, company, and anything else you choose to add, such as platforms, app identifiers and a message. We use it only to reply to you and to issue and manage your license. It is delivered to us by email through [email service] and kept for [retention period].
Your rights
You can ask us for a copy of your data, to correct it or to delete it, by writing to [privacy email]. [Applicable law and supervisory authority.]
Changes
We will update this page when what we handle changes, and change the date above.